Contact Us

Terms of Service

  1. Welcome to the official corporate page of Bandai Namco Online Inc. This page is for business inquires only. For personal inquiries, please visit our official website of each title.
  2. All inquiries received in languages other than Japanese/English will be responded to in English.

Our Support

  1. Due to the high volume of inquiries, Bandai Namco Online Inc. may take a few days to respond to your inquiries.
  2. As we are closed on Saturdays, Sundays and National Holidays, our response may be delayed until the following business day.


  1. Your email address will not be used for any other purpose than to respond to your requests.
  2. Click here for our Privacy Policy regarding your personal information.
To contact Bandai Namco Online Inc.